Leren van incidenten - Just Culture | Blauw Boven - BLOG - Training & consultancy vanuit een luchtvaartperspectief

Leren van incidenten - Just Culture

Ontwikkelen en onderhouden van Just Culture in een onderneming

•Just Culture policy documented.
•Definitions agreed about what is “acceptable” behaviour, and what is “not acceptable”. (Note: these will be specific to, and aligned with, values derived from national, organizational and professional cultures).
•Sanctions agreed for unacceptable behaviour. 
•Process to deal with actions in the “grey area”.
•Just Culture policy communicated throughout the organisation.
•Reporting systems linked to Just Culture policy.
•Fair treatment being applied.
•Breaches of the policy being monitored (e.g., error punished or violations excused).
•Reports being followed-up; actions taken to address error-producing conditions